Principles

This is how we think. This is how we work.

Principles

Principles

This is how we think. This is how we work.

Our guiding principles for quality control


  • Our customers are our most valuable asset, for this reason we strive to understand their culture and fully meet their requirements.


  • Every employee is empowered and responsible for the quality of their area of responsibility.



  • It is better to foresee and prevent mistakes, then to have to correct them and their implications after the fact.


  • The Quality of the service we provide is continually monitored, measured, and improved.


Our corporate philosophy


  • We strive to maintain and fulfill the requirements of our client base, while winning new clients.


  • We aim to exceed the expectations of our clients as we continue to meet our goal of best in industry.


  • We target to meet 100% of our clients' needs, from initial consultation, delivery, through to billing and follow-up.


  • We build a relationship of trust and credibility with our clients, based on our attitude, our appearance and our motivation.



  • We continually search for areas of improvement in our areas of responsibility and implement these to their fullest.


  • We operate our business with respect for the environment, conserving natural resource wherever and whenever possible.


  • Only through living and engaging these above principles, will we be able to make claims to our position of market leadership.


Zertifizierung nach DIN EN ISO 9001:2000


Wir nehmen unsere Qualitätspolitik ernst. Seit 1995 unterziehen wir uns regelmäßigen ISO-Audits und sind nach DIN EN ISO 9001:2000 zertifiziert.
 

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